Service Manager-Finance, 4 to 8 years in Amritsar

Job Description

• Ensure that the guests have the best possible experience by troubleshooting and resolving all billing-related disputes.
•  Represents the finance department on the daily department heads meeting with the general manager.
•  Manage all phases of Accounts Payable, Receivable, and department budget.
•  Calculate and distribute wages and salaries.
•  Prepare regular reports and summaries of accounting activities.
•  Prepare financial statements and debtors listings.
•  Verify recorded transactions and report irregularities to management.
•  Providing direction to the night audit team to ensure proper revenue reporting.
•  Reviewing all ledger details guest ledger, city ledger, and deposit ledgers to validate proper payment and revenue posting.
•  If any imbalance or difference is found on the ledger then coordinate with the PMS team to resolve the same.
•  Review the postings, payments, revenue, and guest balance reports daily.
•  Ensure correct taxation is applied on all billing software like Property Management Systems (PMS), Point of Sale (POS), and SPA software.
•  Ensure that all statutory details (PAN, TAX NO, Company Registration no. etc.) are displayed on the guest invoices and bills.
•  Bills A/R accounts daily and sends the same to guests along with the supporting bills and statements.
•  Follow up on any accounts within 3 days to ensure the customer has received the invoice and does not have any questions.
•  Review the Accounts Receivable (A/R) aging reports daily.
•  Follow up 30 days after the initial billing if payment has not been received.
•  Check customer’s credit ratings and Flag accounts as ‘Blacklisted’ for long outstanding or defaulter accounts.
•  Enters invoices into the accounts payable system weekly after verifying a purchase order was received from the ordering department head and obtaining the General Manager’s approval.
• Forecasting cash payments and anticipating challenges arising from limited cash flow.
•  Ensuring that cash flows are adequate to allow business units to operate effectively.
•  Maintain banking relationships and negotiated loans and merchant services for business units.
•  Maintains files of all contracts, insurance policies, tax reports, expenses, payroll, etc.
•  Maintaining and transferring money between bank accounts as required.
•  Performing numerical analysis of data and formulating conclusions and/or solutions.
•  Approving all Travel Agent commissions and releasing payments after verification.
•  Preparing financial reports and submissions to relevant government entities.
•  Ensures all new hire paperwork, benefits, performance appraisals, disciplinary action forms, and other pertinent personnel documents are filed appropriately and maintained by the company HR practices.
•  Monitors and contains all property inventories to ensure proper levels without causing burdens on property cash flows.
•  Preparing and presenting financial reports for meetings and investors.
•  Working with executives and business heads to prepare budgets and track profit/loss performance by business unit.
•  Providing direction and training to the hotel operational team in areas related to finance, financial reports, internal controls, labor management, payroll, etc.
•  Effectively manage the accounting team through respectful communication, clear expectations, relevant training, productive coaching, regular meetings, and appropriate performance management.
•  Recommend and maintain a system of policies and procedures that impose an adequate level of control over Finance Department activities.